OCC Module 2 – p2

Active Listening – Responding Verbally

Demonstrating that we understand what our children are saying, using verbal communication can include any of the following responses; reflecting, summarising and asking for clarification.

Reflecting is restating as near as possible what the other person has just said. It is used;

  • to reassure them that we are listening
  • to help them to explore their interest further – shows that we value them and therefore leads to an increase in confidence
  • to check we have understood them
  • to give them a chance to correct us if we haven’t understood them
  • it gives us thinking time

 

Below are two examples of reflecting;

1. From Tennis; ‘I found that he always played it to my backhand and I didn’t have a chance to attack down the line.’

He always played it to your backhand which meant that you didn’t have a chance to attack down the line.’

 

2. From Netball; ‘I felt that Chloe ran too far ahead and I couldn’t reach her with my pass.’

‘You felt that because Chloe ran too far ahead that you couldn’t reach her with your pass.’

 

Furthermore, reflecting using a questioning tone at the end of the sentence can help children to explore in more depth what it is that they are talking about. For example;

 

‘You felt that because Chloe ran too far ahead, that you couldn’t reach her with your pass?’

‘Yeah, I knew I couldn’t reach her and that maybe I needed to stay closer to her’.

 

Click on video below to see some examples of reflecting;


 

 

 

 

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